Frequently Asked Questions
Everything you need to know about your Caitlyn Minimalist experience.
What materials are used in your jewelry?
We specialize in high-quality, minimalist pieces crafted from 925 Sterling Silver, 14K Gold, and Rose Gold finishes. All our jewelry is nickel-free and hypoallergenic, making it safe for sensitive skin.
Can I personalize my order with custom engravings?
Yes! Many of our pieces are designed to be personalized. You can add names, initials, or special dates directly on the product page. Please double-check your spelling as custom items are made specifically for you.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the domestic US. For personalized items, please allow an additional 3-5 business days for our artisans to handcraft your unique piece.
What is your return policy?
We want you to love your jewelry. We offer a 30-day return policy for most items in their original condition. Please note that custom-engraved and personalized pieces are final sale unless there is a manufacturing defect.
How should I care for my minimalist jewelry?
To maintain the shine, we recommend removing jewelry before swimming, showering, or applying lotions. Clean your pieces gently with a soft microfiber cloth and store them in a dry, airtight container when not in use.
Do you offer international shipping?
Yes, we ship to most countries worldwide. International shipping times and rates vary by location and will be calculated at checkout. Please note that customs duties may apply depending on your country's regulations.